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WE’RE HERE TO HELP

Have questions or comments? Fill out the form to the right, and a member of our Portacool Customer Care Team will contact you shortly.

For technical support, call us at 800-695-2942 to speak directly with a specialist.

USA Based Customer Care Team Available:
Monday — Friday (8AM — 5PM CST)

Request Portacool Mobile App Account Deletion
Need to delete your Portacool mobile app account? Complete the form provided on the right, email our Customer Care team at support@portacool.com, or submit a deletion request directly through the mobile app.

WHICH PORTACOOL PRODUCT DID YOU PURCHASE?*
Classic Model Type*
Cyclone Model Type*
Hazardous Location Model Type*
Hurricane Model Type*
Jet Stream Model Type*
Enter Your Serial Number*

Your product's serial number is a series of all digits located on a metal plate on the outside of the evaporative cooler.
Provide Your Portacool Product Manufacture Date Code*

The Date Code is located in the top righthand corner of the ID plate on the outside of the cooler.
When Did You Purchase Your Product?*
MM slash DD slash YYYY
Where Did You Buy Your Portacool Product?*
First Name*
Last Name*
Company Name*
Street Address*
City*
State*
Postal Code*
Country*
Phone Number*
Email*
Please Check The Primary Use Of This Product:
- Industrial and Manufacturing
- Automotive
- Farm, AG, Pets
- Residential
Which One Describes Your Purchase?
- First Time Buyer
- Purchased Before

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