Do you sell KuulAire coolers or replacement parts?
No, we no longer sell KuulAire evaporative coolers nor replacement parts. Those products were discontinued approximately seven years ago.
Read MoreNo, we no longer sell KuulAire evaporative coolers nor replacement parts. Those products were discontinued approximately seven years ago.
Read MoreEvaporative coolers are designed to work best in areas not easily cooled by traditional air conditioning. This means ideal spaces have access to ambient air via open bays, doors or windows. While there are some environments conducive to evaporative cooling use in an enclosed building, the cooler is not going to operate at its highest…
Read MoreThe red light on the control panel of your Portacool evaporative cooler next to the pump switch is actually a low-level light. When the product is full of water, the light should not be illuminated. If the light is on, it means your cooler is out of water and the pump has shut off to…
Read MoreIt’s not on fire…well, if it is smoking it might be, but a strange smell is normal for about the first two weeks of usage. Our unique design and manufacturing technique, together with our superior materials, enable our products to perform efficiently within a wide range of conditions. When installed correctly, our evaporative media products…
Read MoreThey didn’t tell you the truth! Our products come fully assembled, sitting in a crate and covered with a large box. Clip the straps, slide off the box and pull the product from the pallet, hook up a garden hose and fill it up with water, plug it in, turn it on – you have…
Read MoreYou know what, we AGREE that air conditioning the outside is horrible for the environment. That’s why we don’t do it. Our products are evaporative coolers – they are specifically designed to work outside. There are no chemicals or coils to deal with like with an air conditioner – only pure tap water and a…
Read MoreYep, we hear this all the time. Here’s the physics behind it though. While you may receive some additional cooling from the air blowing over the ice water for a few minutes (think lake effect here), it isn’t going to cause the evaporated air to be so much cooler that you can actually tell a…
Read MoreWe had to get our experts involved on this one. Our experts tell us that intermittently your water temperature can peak at 130°F. Long term, your operating water shouldn’t be higher than 100°F. Water can evaporate at any temperature between its boiling and freezing points. Between those points, the temperature of the water doesn’t matter.…
Read MoreUnfortunately, there is not an easy answer for this question – we aren’t just throwing out marketing spin! – there are simply too many factors. Evaporative cooling is dependent on ambient conditions like wet bulb and dry bulb. Portacool evaporative coolers CAN drop the air temperature up to 30°F – when the air is very…
Read MoreOur manufacturing process and sourcing processes have changed. In short, we have learned that by manipulating different factors in our manufacturing process we can get different results. More than anything else this is the first time in the history of the company we have focused on the differences the markets we serve need. We have…
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